Packages

From the app to the school day

One simple package. A smoother school day.

Food City brings menu discovery, package selection, wallet visibility, meal planning and NFC collection together in one clear school-meal journey for parents, students and staff.

Package-based school mealsNo separate individual meal purchase
Food City school meal package
Plan onceEnjoy an easier school week
Package-only simplicityOriginal recipe menuWallet visibilitySmart NFC collection

Six clear steps

From First Look to School Collection

A connected experience designed to make package-based school meals easier to understand and manage.

01

Download and create your profile

Parents create a profile for each student. Eligible school staff can create their own school-linked profile in the same Food City Canteen Mate app.

  • Choose the participating school
  • Add the student grade and class
  • Keep account details together securely
02

Explore original Food City recipes

Browse the published school menu with original recipe images, descriptions, categories and available meal information.

  • Clear recipe photography
  • English and Arabic menu information
  • Ingredients and allergen details where published
03

Choose the right meal package

Select an active package for the student's education level or an eligible staff package. Individual meals are not purchased separately.

  • Database-published package groups
  • Weekly or monthly availability
  • Package benefits shown before selection
04

Review the package before payment

Review included dates, meal choices, package rules, wallet use and the complete package total before confirming in the app.

  • One complete package purchase
  • Clear school-calendar dates
  • Secure supported payment journey
05

Stay organized throughout the week

Use the app to review upcoming meals and manage eligible changes before the displayed school and package cutoffs.

  • Upcoming meal calendar
  • Eligible skips or pauses
  • Meal swaps subject to availability and rules
06

Tap, confirm and collect at school

The linked NFC Meal Card helps identify the account and confirm a meal that is included in the active package.

  • Fast account identification
  • Package entitlement confirmation
  • A simple school collection experience

Everything connected

More than a menu. One complete meal experience.

The Food City concept connects the package, wallet, NFC Meal Card and eligible meal changes so families and staff have a clearer view of the school week.

Smart package wallet

Keep wallet activity, eligible package payments and qualifying refunds visible in one place.

NFC Meal Card

Use the linked card for quick account identification and confirmation of an included package meal.

Eligible meal swaps

Request an available alternative before the displayed cutoff when the package rules allow it.

One convenient app

Manage student profiles or an eligible staff account, packages, meals and updates from one app.

A smarter cashless model

Package payment in the app. Simple collection at school.

Food City separates payment from daily collection: users purchase the complete package through supported digital methods, while the NFC Meal Card helps identify the account when an included meal is collected.

  • No cash needs to change hands at the school counter
  • No individual meal is purchased during collection
  • Wallet and package activity stays visible digitally
Explore the Canteen Mate app
01

Choose and confirm in the app

Select the complete package, review its dates and confirm through the supported digital payment journey.

02

Keep package funds visible

Review wallet balance, package payment activity and qualifying wallet refunds without handling cash at school.

03

Tap the NFC Meal Card

The card identifies the linked account and helps confirm an included meal from the active package.

04

Maintain a clear digital record

Package confirmations and wallet activity remain visible for easier review and support.

Important distinctionThe NFC Meal Card is used for account identification and package-meal confirmation; it is not advertised as a bank card or a way to buy separate meals.
Food City Canteen Mate

Food City Canteen Mate App

Your smart canteen companion

School meals in your pocket.

Download the Food City Canteen Mate app to choose student or staff packages, manage included meals, review wallet activity and request eligible swaps.

  • Choose packages and manage your wallet
  • Get meal and account updates
  • Manage student or staff meals securely
Download on theApp StoreGet it onGoogle Play
Available for iPhone and Android.Watch the 12-second app preview
4:365G  82%
All mealsDailyBakery
4:365G  82%
Welcome backToday's fresh menu
Package walletReady for school meals
Original recipesSee all
Food City app profile screen
Live recipes inside the Food City app design

Designed for real school days

Clear Choices. Responsible Preparation. Easy Collection.

Every stage is presented clearly so users can understand the meal, the package and the school-day journey before they begin.

Menus with variety

Explore a broad selection of familiar school-day choices with clear recipe presentation.

Information before selection

Review the published meal description and allergen information before choosing.

Prepared for school days

Food City prepares confirmed package meals for the participating school's schedule.

Organized school collection

The package schedule and NFC concept help make daily identification and collection clearer.

Eat Smart. Eat Healthy.

See what a simpler school-meal week could look like.

Explore original Food City recipes, compare the active package groups and continue securely in the Canteen Mate app when you are ready.

Browse original recipes
Compare packages